Is Prime Video down for everyone or just for me?

Most likely just you. Prime Video answered our server in EU (Falkenstein) on its last check. Use "Test from your connection" on this page to see whether your own browser can reach primevideo.com.

What problems do people report with Prime Video?

Nobody has reported a problem in the last 24 hours. If Prime Video isn't working for you, add a report above so the next visitor knows.

How often does Prime Video go down?

Over the last 30 days Prime Video was reachable in 99.93% of our 1,447 scheduled checks. The latest problem we logged began on Oct 22, 2026, seen in a single check.

How do you check whether Prime Video is down?

Every 5 minutes our server in EU (Falkenstein) looks up primevideo.com, connects to it and times how long the homepage takes to start answering. A failed check is repeated before it counts as an outage.

Is Prime Video down?

primevideo.comVideo & streamingChecked every 5 minutes

No, Prime Video is up right now.

It answered in 664 ms. If it isn't working for you, the problem is probably on your side, so see what to try below.

Checked 4 minutes ago from EU (Falkenstein)

Response time: 664msHTTP 200 OK
Uptime, 24 hours: 100%288 checks
Uptime, 30 days: 99.93%1,447 checks
SSL certificate: 112daysValid until Feb 11, 2027

Last 24 hours

UpProblemsDownNo data

24h agoProblems in 52 quarter-hoursNow

Typical 531 msFastest 269 msSlowest 965 ms

1.5 s750 ms

24h ago18h12h6hNow

Checks around the world

ReachableMixed or reportsUnreachable

Latest result from each check location
Location	Result	Response	Checked
EU (Falkenstein)primary	Up	664 ms	4 minutes ago

Countries light up as visitors run the connection test below or report problems.

Last 15 checks

Newest first

The latest checks of Prime Video
Time	Result	Answer	Response	From
Oct 22, 20:54 UTCScheduled	Up	200 OK	664 ms	EU (Falkenstein)
Oct 22, 20:49 UTCScheduled	Up	200 OK	412 ms	EU (Falkenstein)
Oct 22, 20:44 UTCScheduled	Problems	503 Service Unavailable	167 ms	EU (Falkenstein)
Oct 22, 20:39 UTCScheduled	Up	200 OK	755 ms	EU (Falkenstein)
Oct 22, 20:34 UTCScheduled	Up	200 OK	563 ms	EU (Falkenstein)
Oct 22, 20:29 UTCScheduled	Up	200 OK	567 ms	EU (Falkenstein)
Oct 22, 20:24 UTCScheduled	Up	200 OK	671 ms	EU (Falkenstein)
Oct 22, 20:19 UTCScheduled	Up	200 OK	619 ms	EU (Falkenstein)
Oct 22, 20:14 UTCScheduled	Up	200 OK	607 ms	EU (Falkenstein)
Oct 22, 20:09 UTCScheduled	Up	200 OK	636 ms	EU (Falkenstein)
Oct 22, 20:04 UTCScheduled	Up	200 OK	553 ms	EU (Falkenstein)
Oct 22, 19:59 UTCScheduled	Up	200 OK	533 ms	EU (Falkenstein)
Oct 22, 19:54 UTCScheduled	Up	200 OK	598 ms	EU (Falkenstein)
Oct 22, 19:49 UTCScheduled	Up	200 OK	541 ms	EU (Falkenstein)
Oct 22, 19:44 UTCScheduled	Up	200 OK	552 ms	EU (Falkenstein)

Test from your connection

Your browser tries to reach primevideo.com directly, the same way it would if you opened it. We compare that with our own check to tell whether the problem is the site or your connection.

We record only whether the test worked, how long it took and your country. Ad blockers can block the test for some sites.

Problem reports

Is Prime Video working for you?

If not, tell others what's wrong. Reports are anonymous; we don't store IP addresses.

Nobody has reported a problem with Prime Video in the last 24 hours.

Comments

No comments yet

Describe what isn't working with Prime Video to help the next person.

Prime Video outage history

Last 90 days

Problems in one check
Oct 22, 20:44 UTC
503 Service Unavailable
Problems for 10 min
Oct 22, 19:24 UTC
503 Service Unavailable
Problems in one check
Oct 22, 19:14 UTC
503 Service Unavailable
Problems in one check
Oct 22, 18:54 UTC
503 Service Unavailable
Problems for 10 min
Oct 22, 18:24 UTC
503 Service Unavailable
Problems in one check
Oct 22, 17:14 UTC
503 Service Unavailable
Problems in one check
Oct 22, 16:49 UTC
503 Service Unavailable
Problems in one check
Oct 22, 16:14 UTC
503 Service Unavailable
Problems in one check
Oct 22, 15:39 UTC
503 Service Unavailable
Problems in one check
Oct 22, 15:09 UTC
503 Service Unavailable

If Prime Video isn't working for you

Reload without the cache
Press Ctrl+F5 on Windows or Cmd+Shift+R on a Mac, or open the site in a private window.
Try another network
Switch between Wi-Fi and mobile data. If it works on one, the problem is your network or provider.
Pause extensions and VPN
Ad blockers, VPNs and proxies are common causes of sites failing to load.
Restart the app or device
For mobile apps, also check for an update.
Check your clock
A wrong date or time on your device breaks secure connections.
Refresh your DNS
If only Prime Video fails, restart your router or switch to a public DNS resolver.

Common questions about Prime Video

Is Prime Video down for everyone or just for me?: Most likely just you. Prime Video answered our server in EU (Falkenstein) on its last check. Use "Test from your connection" on this page to see whether your own browser can reach primevideo.com.
What problems do people report with Prime Video?: Nobody has reported a problem in the last 24 hours. If Prime Video isn't working for you, add a report above so the next visitor knows.
How often does Prime Video go down?: Over the last 30 days Prime Video was reachable in 99.93% of our 1,447 scheduled checks. The latest problem we logged began on Oct 22, 2026, seen in a single check.
How do you check whether Prime Video is down?: Every 5 minutes our server in EU (Falkenstein) looks up primevideo.com, connects to it and times how long the homepage takes to start answering. A failed check is repeated before it counts as an outage.