Is PlayStation Network Store down?
No, PlayStation Network Store is up right now.
It answered in 722 ms. If it isn't working for you, the problem is probably on your side, so see what to try below.
Checked from EU (Falkenstein)
- Response time
- 722msHTTP 200 OK
- Uptime, 24 hours
- 100%288 checks
- Uptime, 30 days
- 100%1,458 checks
- SSL certificate
- 75daysValid until Jan 5, 2027
Last 24 hours
Checks around the world
| Location | Result | Response | Checked |
|---|---|---|---|
| EU (Falkenstein)primary | Up | 722 ms |
Countries light up as visitors run the connection test below or report problems.
Last 15 checks
| Time | Result | Answer | Response | From |
|---|---|---|---|---|
| Scheduled | Up | 200 OK | 722 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 837 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 652 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 789 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 657 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 629 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 702 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 660 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 799 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 632 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 692 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 773 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 702 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 751 ms | EU (Falkenstein) |
| Scheduled | Up | 200 OK | 697 ms | EU (Falkenstein) |
Test from your connection
Your browser tries to reach store.playstation.com directly, the same way it would if you opened it. We compare that with our own check to tell whether the problem is the site or your connection.
We record only whether the test worked, how long it took and your country. Ad blockers can block the test for some sites.
Problem reports
Is PlayStation Network Store working for you?
If not, tell others what's wrong. Reports are anonymous; we don't store IP addresses.
Nobody has reported a problem with PlayStation Network Store in the last 24 hours.
Comments
No comments yet
PlayStation Network Store outage history
No outages in the last 90 days
If PlayStation Network Store isn't working for you
Reload without the cache
Press Ctrl+F5 on Windows or Cmd+Shift+R on a Mac, or open the site in a private window.
Try another network
Switch between Wi-Fi and mobile data. If it works on one, the problem is your network or provider.
Pause extensions and VPN
Ad blockers, VPNs and proxies are common causes of sites failing to load.
Restart the app or device
For mobile apps, also check for an update.
Check your clock
A wrong date or time on your device breaks secure connections.
Refresh your DNS
If only PlayStation Network Store fails, restart your router or switch to a public DNS resolver.
Common questions about PlayStation Network Store
- Is PlayStation Network Store down for everyone or just for me?
- Most likely just you. PlayStation Network Store answered our server in EU (Falkenstein) on its last check. Use "Test from your connection" on this page to see whether your own browser can reach store.playstation.com.
- What problems do people report with PlayStation Network Store?
- Nobody has reported a problem in the last 24 hours. If PlayStation Network Store isn't working for you, add a report above so the next visitor knows.
- How often does PlayStation Network Store go down?
- Over the last 30 days PlayStation Network Store was reachable in 100% of our 1,458 scheduled checks. We have not logged an outage in the last 90 days.
- How do you check whether PlayStation Network Store is down?
- Every 5 minutes our server in EU (Falkenstein) looks up store.playstation.com, connects to it and times how long the homepage takes to start answering. A failed check is repeated before it counts as an outage.
- Does PlayStation Network Store have an official status page?
- Yes, PlayStation Network Store posts its own updates at status.playstation.com.